Get in touch with our team
Need help? Our support team is ready to assist with questions, account-related issues, technical concerns or general feedback. Reach out any time for help with deposits, withdrawals, verification or site features. Contact options include live chat, email and phone so you can pick the most convenient channel. We aim for clear, practical responses and you can also send a secure message from your account dashboard.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (live chat & email, response typically within 24 hours) |
| General Enquiries | [email protected] (account and payments) |
| Affiliate Enquiries | [email protected] (partnerships & marketing) |
| Phone | +1 416 582 3491 (voice support, English) |
| Working Hours | Mon-Fri, 09:00-21:00 ET; weekends limited support |
Email assistance
Email is the preferred contact method for detailed requests, account-related issues or any situation that requires explanations or documents. Please send your message to [email protected] with a clear subject line, your full name and up-to-date contact details. Providing concise information and any attachments helps us process your request faster and avoids unnecessary delays.
Contact Form
Name Email Message Send messageResponse Time
Our support team aims to respond to most inquiries within one business day. Some requests that require document checks, payment reviews or security checks may take longer. If an issue needs extra time, we'll keep you updated with progress and an estimated resolution timeframe. For urgent matters, please use live chat for the fastest reply.
Feedback
We want to hear from you, please share any feedback, suggestions or ideas to help improve our site. Every message is read and reviewed by our team, and your input helps shape updates to features, promotions and overall usability. Send your thoughts via live chat or email and we’ll use them to make the experience better for all Canadian players.