Responsible Gambling at Slotsmines Casino

At Slotsmines we take player safety and controlled play seriously. Our goal is to give you clear information and straightforward options so you can enjoy online gambling responsibly. We encourage everyone to set personal limits, watch their play patterns, and reach out for help whenever needed.

Player protection principles

We promote safer play by focusing on transparency, control and support. That means clear rules about account access, honest information about how to limit activity, and prompt help when a player asks for assistance. We expect customers to gamble within their means and to use the tools available to manage their activity.

Activity-control tools

Where available, players can use account controls to manage time and money spent. If you do not see a tool you need in your account, contact our team at [email protected] and we will advise on current options or set limits for you where possible.

Deposit limits

You can set daily, weekly or monthly deposit limits to control how much you add to your account. Limits are applied to your account and can be adjusted down immediately. Increasing a limit may require a waiting period for safety reasons.

Loss limits

Loss limits help you cap net losses over a chosen period. If this option is available it prevents further play once the limit is reached. Ask [email protected] for help if you want a loss limit applied to your account.

Time limits and session reminders

Session limits and reality checks (session reminders) are useful to keep play sessions short and deliberate. You can choose to receive a reminder after a set time or automatically pause your account for a short break.

Account breaks and self-exclusion

If you need a break, you can request an account suspension or self-exclusion for a defined period or permanently. Self-exclusion prevents you from logging in or creating a new account while it is active. Contact [email protected] to arrange a temporary or long-term exclusion.

Signs of problematic behaviour

Watch for warning signs such as spending more time or money than intended, chasing losses, neglecting work or family, or borrowing to gamble. If you notice these signs in yourself or someone close to you, take action early.

Practical tips for controlled play

Set strict deposit and time limits, use session reminders, never chase losses, treat gambling as entertainment not income, and avoid playing when stressed or under the influence. Keep records of deposits and withdrawals to track your activity.

Professional help and support organisations

If you need professional help, contact your provincial gambling support service. Examples include ConnexOntario in Ontario and SOS-Joueurs in Quebec. You can also find national support via organisations such as Gamblers Anonymous. For help arranging limits or exclusions on your account, contact [email protected].

If you have questions about safer gambling at Slots Mines, reach out and we will work with you to find the right controls and support.